For retail and e-com leaders driving growth in Europe

Join 500 retail and e-commerce leaders in Stockholm on May 20 for a half-day of honest conversations on AI, customer experience, and what’s actually driving growth in retail right now.

Hear from leaders at H&M, Nordic Nest Group and Voyado, alongside additional speakers from top retail brands (to be revealed soon) and stay for food, drinks, and the kind of peer conversations you don’t get at typical vendor events.

Free to attend for retailers. Limited spots.

Speakers at Love Generation 2026

Felix Kruth
Chief Product Officer at Voyado

Our vision for the future of Retail
We’re in a transformative era in retail—and Voyado is ready to lead the way. Join Felix, as he shares how emerging trends, innovative technology, and shifting customer expectations are shaping our vision for the future of shopping experiences.

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Lars Gezelius
Global Head of Digital at H&M

Scaling H&M to billions – winning through relevance and ranking
H&M is one of the world’s largest fashion e-commerce players. With Voyado, it has scaled through search, browse, and recommendations. Now, powered by AI, the partnership enters its next chapter – to understand customer intent and leverage conversational search to unlock the next generation of customer experience.

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Jennifer Stephens
Co-founder of Tortilla & NED at Hamilton Bradshaw Private Equity

AI-native retail: what will 'great' look like?
The technology is ready, but most retailers are still figuring out how to use it. This session gives you an honest picture of what AI-native retail really looks like in practice, what's holding retailers back, and how to close the gap.

With a background as CMO and E-commerce Director at brands like Sephora, Ted Baker, and French Connection, Jennifer Stephens brings extensive retail experience as well as AI experience from the tech industry.

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Bank Bergström
CEO at Nordic Nest Group

Global growth, local complexity: scaling customer experience across markets

International scale could bring growth—but also complexity that directly impacts customer experience and profitability. In this session, Bank Bergström, CEO at Nordic Nest Group shares how their brands operate across ~70 markets while balancing localization, efficiency, and brand consistency. Through cases from recent expansions in Germany and Norway, we explore the trade-offs leaders must make to scale sustainably, and the wins it can give.

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Retail has AI fever. Still only 5% see real ROI

Panel discussion
95% of retailers are experimenting with AI—but only 5% report clear, scalable ROI. So what’s getting in the way? 

In this panel, leaders from retail and e-commerce share their perspectives on moving from ambition to real impact. 

We’ll touch upon why AI initiatives struggle to scale and why culture is often the biggest barrier. Insights are based on Voyado’s latest report on AI in European retail and e-commerce.

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Moderators

Regine el Belbol, Sales Development Nordics and Katarina Nordin, Chief Marketing Officer at Voyado.

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Speakers are announced continuously

Previous editions of Love Generation have featured leading brands such as By Malene Birger, LAKRIDS BY BÜLOW, Stadium, Kappahl, Weekday, NELLY, Ellis Brigham, and LYKO. New speakers are added regularly — secure your spot today.

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Agenda

12.45 - 13.30 Registration, coffee and networking 

13.30-14.15 Introduction from moderators and presentation from Felix Kruth, Voyado
14.15-14.45 Lars Gezelius, H&M
14.45-15.10 Jennifer Stephens, Ex Sephora, Ted Baker & French Connection

15.10 - 15.50 Coffee and fika break

15.50-16.15 Panel discussion: Retail has AI fever. Still only 5% see real ROI
16.15-16.40 Bank Bergström, Nordic Nest Group
16.40-17.05 Speaker will be announced soon

17.15 - 20.30 Drinks, finger food and networking

Love Generation is designed for retail leaders working with:

  • CRM, loyalty, and customer experience
  • E-commerce and digital growth
  • Marketing in retail

If you care about turning data into business impact, this is for you.

How to get to SPACE

SPACE is located at Sergels torg 2, right in the heart of central Stockholm—just a short walk from Stockholm Central Station. The closest subway station is T-Centralen, with multiple entrances nearby.


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